Refund Policy

Last Updated: July 2026

60-Day Money-Back Guarantee

Every JointBrex order is backed by a 60-day money-back guarantee. If you are not satisfied with the product within 60 days of purchase, you may contact our support team to request a refund.

How to Request a Refund

To initiate a refund, please contact our support team within 60 days of your original purchase date. Provide your order number and the reason for your return. Our team will guide you through the process.

Important Notes

Refunds apply to orders placed through the official JointBrex website only.
The refund window begins on the date of purchase, not the date of delivery.
Shipping costs may not be refundable depending on the circumstances.

For any questions about our refund policy, please contact us.